Terms of service

1. Acceptance of Terms

By accessing and using this website and our tour services, you accept and agree to be bound by the terms and provisions of this agreement.

2. Tour Bookings

All tour bookings are subject to availability. A booking is confirmed only after we send you a confirmation email and receive the required payment or deposit.

• Bookings are confirmed upon payment confirmation
• Full payment is required 24 hours before tour date
• Prices may change due to seasonal demand or external factors

3. Cancellation Policy

• 24+ hours: Full refund minus processing fee
• 12-24 hours: 50% refund
• Less than 12 hours: No refund
• Weather cancellation: Full refund or reschedule

4. Responsibilities

Customers are responsible for providing accurate information, arriving on time for tours, and following safety instructions.

5. Contact

For questions, visit our contact page.